Flex Movers is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal information.
1. Information We Collect
We may collect the following types of information:
- Information you provide directly, including your name, email address, phone number, service requests, moving details, and any information submitted through our website forms or Google Ads lead forms.
- Information collected automatically, including IP address, browser type, device identifiers, and analytics data related to your interaction with our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide estimates, moving services, or other requested services.
- To contact you regarding inquiries, bookings, updates, or follow-up communication.
- To improve website performance and customer experience.
- To assist in advertising, remarketing, and lead-delivery processes.
- To maintain operational, financial, and administrative records.
Flex Movers does not sell your personal information.
3. Sharing Your Information
We may share your information with trusted third-party service providers who support our operations, including:
- CRM systems
- Email providers
- Advertising platforms such as Google Ads and Meta Ads
- Payment processors
- Analytics tools
We may also disclose information when required to comply with legal obligations.
We do not share your information with unrelated external companies for marketing purposes.
4. Google Ads Lead Forms
If you submit a lead form through Google Ads, the information you provide will be sent to Flex Movers for the purpose of contacting you, providing service information, or generating a quote.
Your submission may pass securely through approved integrations such as Zapier or CRM platforms.
5. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal requirements
After this period, information may be securely deleted or anonymized.
6. Your Rights
You may request the following regarding the personal information we hold about you:
- Access to your data
- Corrections to inaccurate data
- Deletion of your information (subject to legal or operational requirements)
- Opt-out of marketing communications
To exercise any of these rights, contact us at: info@flexmovers.com
7. Security
We use reasonable technical and organizational safeguards to protect your information.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Updates to This Policy
We may revise this Privacy Policy from time to time.
The “Last Updated” date at the top will reflect the most recent version.
9. Contact Information
If you have questions about this Privacy Policy or how your data is handled, you may contact us at:
Email: info@flexmovers.com
Phone: 780-718-1640
